Is it difficult to set up?
No, simply plug your co-axial cable into the back of the box and run an HDMI cable from the box to your TV. The menu will lead you through automatic set up.

Is Freeview available where I live?
All areas of the UK will get Freeview by end of 2012. To check, simply log onto the official Freeview coverage checker on their web site at Freeview Coverage Checker and type in your post code for confirmation of whether it is available in your area.

Will it record TV?
Yes, but you will need to use an external hard drive with USB connection or a Flash stick to record onto, as the receiver does not have its own hard drive.

Can you pre-set recordings?
Yes you simply click on the programme that you want to record on the EPG(Electronic program guide). It has time shift for pausing live TV also.

Will it work with my existing Aerial?
It is best to upgrade to a fully Digital high gain outdoor aerial to ensure that you receive the best reception. Ross has a quality high gain aerial in the range.

I experience loss of audio/sound when I switch on to BBC1HD, ITV1HD or Channel 4 HD, is the Receiver faulty?
No, audio on HD broadcasts has recently changed to 5.1. This can easily be rectified by uploading new software on to your Receiver following the directions below.

How do I get Free to Air Satellite TV?
If you already have a Satellite dish installation using Sky, you can simply swap the Sky box for a Ross SD or HD Receiver. If you don’t, you will need the Ross HD Satkit which has the dish and installation kit you need.

Do I need a subscription to get Free to Air Satellite TV?
No. Just a TV Licence. You will receive over 300 TV Channels all free including 5 HD TV Channels.

Can I get foreign TV Channels from other European satellites?
Yes! Ross satellite receivers can receive channels from all European satellites such as Astra 1 that broadcast into the UK. Go to http://www.lyngsat.com for full details of foreign channels that can be received.

Can I get Free to air Satellite through my outdoor Aerial?
No. You have to have a satellite dish pointing at 28.2 degrees east at the Astra/Eurobird Cluster. If you already have a Sky dish, this will do also.

Will my old Analogue TV still work with a satellite dish?
Yes, but you can only use the SD Receiver with scart socket connection.

Can I receive the HD channels - BBCHD, ITVHD through a Free to Air HD Satellite box?
Yes the Ross HD Satellite Receiver will receive these channels and new HD channels as they are launched!

Is the HD Satellite Kit easy to install?
No. You do need reasonable DIY skills to install the dish, particularly if you need to do this high up on an outside wall. We recommend you allow at least two hours and you will need help from someone for final dish alignment. Full instructions are enclosed and Ross has a technical help line. You may want to consider a compass and satellite finder- both stocked by Robert Dyas , to help make installation easier. If in doubt consult an installation engineer.

Can I get Free satellite TV in all rooms where I have a TV?
Yes, but each TV has to have its own cable feed from the satellite dish if you want to view different TV channels in different rooms. To do this you need install a cable from the dish LNB to the additional room using the Ross Satellite Connection Kit, and use another Ross SD or HD satellite receiver (sold separately) with the TV. This is the same as the way that Sky have multi-room as a premium service. Unlike Sky however, there is NO monthly fee after installation.

How many feeds can I have from my satellite dish?
This depends upon how many F plug sockets there are on your LNB. The LNB (Low noise block) accepts the signals from the satellite dish. You may need to replace your LNB for one having multiple outlets if you wish to run a number of TV’s from it.

Can I loop through to other TV’s from my Satellite receiver when installed?
You can run a satellite feed to other satellite receivers and TV’s in other rooms from your main TV receiver. However you will ONLY be able to watch the channel that is on the main TV! (Plus a limited number of channels that happen to be on the same transponder that the main TV is receiving signals from).

Are you having trouble fine tuning the alignment of your satellite dish to get reception? Click here (PDF - 29 KB) to download our guide.

Do I need new cables for my installation?
It is always best to upgrade your TV connection cables when upgrading to digital TV. For SD Satellite and Freeview TV good quality scart connection between receiver and TV is sufficient.

Can I use Scart cables for HD Satellite and Freeview TV?
No. You have to use HDMI cables for full HD television. Ross offer a range of HDMI cables. The High performance HDMI Cable is 1.4 version compliant and is good for full 1080p and 3D digital TV.

What about Co-axial cables?
If your house is pre-cabled with Co-axial socket outlets at the wall you should consider high quality Ross Performance co-axial cable for your digital TV.